CUSTOMER SERVICE

SHIPMENT GUIDELINES AND RATES

GUIDELINES

Shipping Method

La Garçonne utilizes FEDEX exclusively for all domestic and international orders. For domestic orders, FEDEX offers ground service, 2-day, 3-day and standard next day delivery. For international orders, FEDEX offers international express service, which delivers your orders within 3 to 5 business days.

Order Processing

All orders placed Monday - Friday (excluding holidays) before 1 PM EST will begin processing that day and will ship within 48 hours pending availability and credit verification. Orders placed after 1 PM EST will begin processing the next business day. Orders placed on Friday after 1 PM EST will begin processing on the following Monday. Transit times do not include Saturday, Sunday or holidays.

Shipping Restrictions

La Garçonne does not offer weekend delivery. Ground shipping is not available for Alaska, Hawaii or Puerto Rico ("Rest Of World" rates will apply). La Garçonne is unable to ship to military APO/FPO addresses, as well as P.O. Boxes.

Once La Garçonne has delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. You are responsible for any additional taxes and duties. La Garçonne is not responsible for any fees charged by customs. If you decide to refuse any shipments from La Garçonne, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to La Garçonne. This amount will be subtracted from your merchandise refund.